ByPreviously, LinkedIn used to offer a dedicated “Merge Accounts” button within your account management settings.
However, as of 2025, you will not see the “Merge Accounts” button under your account management settings. Instead, LinkedIn now asks users to contact their support team directly for assistance with merging accounts.
This article will give you a comprehensive guide to this updated process, outlining the steps required to merge your duplicate accounts and address potential roadblocks, such as email address conflicts.
How Can You Merge or Close Duplicate LinkedIn Accounts?
Step 1: Copy the Profile URL of the Account You Want to Keep Open
- Open a web browser and navigate to the LinkedIn website.
- Enter your login credentials (email address and password) and sign in to your LinkedIn account.
- Once logged in, navigate to the profile of the account you want to keep open.
- In the address bar of your web browser, copy the entire URL of the profile page. This URL will be used to identify the account you want to retain during the merging process.
However, if you are using the LinkedIn mobile app, simply tap the three dots on your profile, tap “Share,” and copy the URL.
Please note that you may need to clear your URL before using it, in that case, you can use your notepad.
For detailed instructions on copying your profile URL, see our guide on LinkedIn profile sharing.
Step 2: Visit the LinkedIn Support Page and Request to Merge Accounts
- Use a web browser to visit the following link: https://www.linkedin.com/help/linkedin/ask/MDA
This link directs you to the LinkedIn Account Merger Support page.
Step 3: Provide Your Account Details
Now, you will find a form requesting your account details on the LinkedIn Account Merger Support page. Here’s a breakdown of the information you’ll need to provide:
- Profile URL of the account you want to keep open: Paste the URL you copied in Step 1 into this field.
- E-mail associated with the account you want to keep open: Enter the email address associated with the LinkedIn account you want to retain.
- Do you have access to the e-mail associated with this account?: Select “Yes” from the dropdown menu if you have access to the email address linked to the account you want to keep open. Choose “No” if you do not have access to that email address. (We’ll address how to handle this scenario in a later step.)
If you are visiting the page without logging in to the account, you may also asked to provide your login details (name and email) as well. But I prefer doing the process after logging into your current LinkedIn account.
Once you fill out all the details and submit them, a LinkedIn representative might access your account information (including messages and settings) to troubleshoot any issues during the merging process.
If everything is fine, you will get an email notification about whether your accounts have been merged or not.
Now that we’ve covered the basic process, let’s address some common questions and troubleshooting scenarios you might encounter while merging your accounts.
Troubleshooting and Frequently Asked Questions
Q: What should I do before merging my accounts?
A: Before initiating a merge, consider these steps:
- Download your data: Since some data is lost, download an archive of your data from the account you plan to close. To download your LinkedIn data, go to Settings & Privacy > Data Privacy > Get a copy of your data, select the data, and request an archive
- Cancel subscriptions/services: If you have a LinkedIn Premium subscription, job postings, advertising campaigns, or upcoming events, cancel them before merging.
- Group ownership: If you own any LinkedIn groups, either transfer ownership or close the group.
Q: Can I merge accounts with zero connections or a very large number of connections?
A: LinkedIn does not allow merging accounts with zero connections or those with more than 30,000 connections. If you have an account with zero connections that you want to get rid of you can simply close it without contacting support.
Q: What if I just want to close a duplicate account instead of merging it?
A: If you want to close a duplicate account, you can do so through your account settings (Settings & Privacy > Account Preferences > Account Management > Close Account). However, this will permanently delete the account and its data.
If you might want to retain any information from that account (even if it’s just the connections), merging is the better option.
Q: What if I can’t access the email address associated with the duplicate account?
A: If you can’t access the email, you’ll need to contact LinkedIn support and provide them with as much information as possible about the account you want to close.
This includes any potential email addresses you might have used, variations of those addresses, and any other identifying information. LinkedIn may then guide you through an identity verification process.
Q: I tried to use an email address for my LinkedIn account, but it says it’s already in use. What should I do?
A: This usually means you have another LinkedIn account associated with that email. Here’s what you can try:
- Check other email addresses: Consider if you’ve used different email addresses in the past (work, personal, old accounts).
- Search LinkedIn for your name: Search for your name on LinkedIn. If you see multiple profiles, one of them might be using the email address you’re trying to use. The profile with the “You” tag is the one you are currently logged into.
- Password recovery: If you remember the email but not the password, use the “Forgot Password?” option on the LinkedIn login page.
- Identity verification: If you remember the email but no longer have access to it, LinkedIn offers an identity verification process to help you regain access.
Q: What happens to my InMail credits?
A: Any InMail credits associated with the account you close will be lost during the merge.
Q: What information is not transferred when merging accounts?
A: When merging accounts by contacting support, only your connections and email address are transferred from the account you want to close to the one you’re keeping. The following information is not merged and will be lost:
- Profile content (text and media)
- Edits
- Endorsements
- Recommendations
- Saved articles
- Group memberships
- Pending invitations
Final Words
Managing multiple LinkedIn profiles can be a hassle, but by following the steps outlined in this article and understanding the potential challenges, you can effectively consolidate your online presence.
Remember, the key is to contact LinkedIn support for the actual merging process.
By taking the necessary precautions and gathering the required information beforehand, you can ensure a smoother and more efficient experience, ultimately strengthening your professional brand on LinkedIn.
